Privacy Policy

Premier Contracts ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and store your personal information.

1. Information we collect

We may collect the following personal information when you contact us or request a quote:

• Your name and contact details (email, phone, postal address)
• Project details such as site address, scope of works and photographs
• Communications you send us, including quote requests and enquiries
• Technical data such as IP address and browser information when you use our website

2. How we use your information

We use personal information to:

• Respond to enquiries and prepare quotes
• Carry out concrete repair, patching, rendering and texture coat services
• Invoice, process payments and maintain business records
• Comply with our legal and tax obligations in Australia
• Improve our website and services

3. Disclosure

We do not sell your personal information. We may share it with trusted suppliers, subcontractors, insurers or professional advisors where necessary to deliver our services, and with government or regulatory bodies where required by law.

4. Storage and security

Personal information is stored in Australia or with reputable cloud providers using reasonable technical and organisational measures to protect it from misuse, loss, unauthorised access, modification or disclosure.

5. Access and correction

You may request access to, or correction of, the personal information we hold about you by emailing sales@premiercontractswa.com. We will respond within a reasonable period.

6. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Contact

Premier Contracts
Email: sales@premiercontractswa.com